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Get answers to common questions about our membership plans and services
Yes, you can upgrade your membership plan at any time. Upgrades are subject to terms and conditions, and the price difference will be calculated based on the remaining duration of your current plan. Contact our team for upgrade options and pricing details.
Yes, we offer group classes including Zumba, Yoga, and Strength Training as part of your membership. All group classes are included in your membership plan at no additional cost. We also have a dedicated CrossFit zone for functional fitness training.
Personal training is not included in the basic membership and requires separate charges. The cost depends on your fitness goals, body requirements, trainer experience, and your fitness report. We offer personalized training packages based on individual needs.
We do not offer refunds for membership plans. All memberships are non-refundable and non-transferable. We provide all required facilities and support to help you achieve your fitness goals, but the membership fee cannot be refunded under any circumstances.
Yes, we provide general training guidance as part of your membership. Our certified trainers are available to guide you on proper form, technique, and general fitness advice during your gym sessions.
We have comprehensive health guidelines including proper hygiene practices, equipment usage, and safety protocols. All members must follow our health and safety guidelines to ensure a clean and safe environment for everyone.
Yes, BCA (Body Composition Analysis) is available as part of our membership services. This helps track your fitness progress and provides detailed insights about your body composition, muscle mass, and fat percentage.
Memberships are non-refundable and non-transferable. Pause options are available for 3-month, 6-month, and 12-month plans. Members must follow all health and safety guidelines. Access to facilities is subject to operating hours. Personal training requires separate charges based on individual requirements.
No, memberships are non-transferable. Each membership is personal and cannot be transferred to another person under any circumstances.
Your membership remains valid for the entire duration regardless of usage. We encourage regular attendance to achieve your fitness goals, but there are no penalties for periods of non-usage.
Yes, pause options are available for 3-month, 6-month, and 12-month membership plans. You can temporarily freeze your membership for a specified period. Contact our team for details on pause duration, terms, and how to activate the pause option.